Boost revenue through exceptional customer service

Harness the power of ChatBot machine learning to automate and improve the quality of your responses

to your audience in one central messaging dashboard.

Converse. Convert.

Gotbot CustomCare not only saves you time by automating tasks you need to repeat daily, it also offers your audience  immediate responses to their requests. 

 

Use our Customer Service Platform to aggregate inbound messages across all major platforms, and use data to create and automate the most effective responses. 

 

Filter through the noise and find the conversations which matter most. 

Studies show:

89% 

prefer to message a company vs. call

_____

 

51% 

of consumers expect companies and brands

to be accessible 24/7

_____

3.5 Billion 

estimated worldwide users will​ be using messaging apps by 2021

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WHATSAPP BUSINESS 

API INTEGRATION

Multi channel automation across:

Create an integrated and cohesive customer experience, across multiple channels, automating responses on whichever platform is most natural for the customer.

Whatsapp Business

API integration

Learn how to use the WhatsApp Business solution, grow conversations, reduce pressure on customer service and minimise friction on the path to purchase.

Tailored solutions across a variety of sectors

Retail and E-Commerce

​Social Commerce, Sales, Self service, Customer support

Delivery notifications + more.

Financial Services

On-boarding, FICA, Credit checks,

Statement & Account updates, Payment reminders and Security alerts.

Education

Enrolment  and Student application ,  Consent from Guardians, Assignment support, Account updates and alerts.

Property Sector

Tenant listings, Surveys, Document submissions, Fault reporting, Enquiries, Customer service, updates + more.

Insurance

Client acquisitions, Lead generation,  

Customer Enquiries, Quote requests

Policy updates + more.

Internal Comms + HR

Staff Engagement, Staff on boarding, Enquiries, Staff and product education.

Trusted by leading brands