Boost revenue through exceptional customer service
Harness the power of ChatBot machine learning to automate and improve the quality of your responses
to your audience in one central messaging dashboard.
Converse. Convert.
​
Gotbot CustomCare not only saves you time by automating tasks you need to repeat daily, it also offers your audience immediate responses to their requests.
Use our Customer Service Platform to aggregate inbound messages across all major platforms, and use data to create and automate the most effective responses.
Filter through the noise and find the conversations which matter most.
Studies show:
​
89%
prefer to message a company vs. call
_____
51%
of consumers expect companies and brands​
to be accessible 24/7
_____
​
3.5 Billion
estimated worldwide users will​ be using messaging apps by 2021
​
Multi channel automation across:
Whatsapp Business
API integration
​
Learn how to use the WhatsApp Business solution, grow conversations, reduce pressure on customer service and minimise friction on the path to purchase.
Tailored solutions across a variety of sectors
Retail and E-Commerce​
​
​Social Commerce, Sales, Self service, Customer support
Delivery notifications + more.
Financial Services
​
On-boarding, FICA, Credit checks,
Statement & Account updates, Payment reminders and Security alerts.
Education
​
Enrolment and Student application , Consent from Guardians, Assignment support, Account updates and alerts.
Property Sector​
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Tenant listings, Surveys, Document submissions, Fault reporting, Enquiries, Customer service, updates + more.
Insurance
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Client acquisitions, Lead generation,
Customer Enquiries, Quote requests
Policy updates + more.
Internal Comms + HR​
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Staff Engagement, Staff on boarding, Enquiries, Staff and product education.