Boost revenue through exceptional customer service
Harness the power of ChatBot machine learning to automate and improve the quality of your responses
to your audience in one central messaging dashboard.
Gotbot CustomCare not only saves you time by automating tasks you need to repeat daily, it also offers your audience immediate responses to their requests.
Use our Customer Service Platform to aggregate inbound messages across all major platforms, and use data to create and automate the most effective responses.
Filter through the noise and find the conversations which matter most.
prefer to message a company vs. call
of consumers expect companies and brands
to be accessible 24/7
estimated worldwide users will be using messaging apps by 2021
Multi channel automation across:
Create an integrated and cohesive customer experience, across multiple channels, automating responses on whichever platform is most natural for the customer.
Tailored solutions across a variety of sectors
Retail and E-Commerce
Social Commerce, Sales, Self service, Customer support
Delivery notifications + more.
On-boarding, FICA, Credit checks,
Statement & Account updates, Payment reminders and Security alerts.
Enrolment and Student application , Consent from Guardians, Assignment support, Account updates and alerts.
Tenant listings, Surveys, Document submissions, Fault reporting, Enquiries, Customer service, updates + more.
Client acquisitions, Lead generation,
Customer Enquiries, Quote requests
Policy updates + more.
Internal Comms + HR
Staff Engagement, Staff on boarding, Enquiries, Staff and product education.