Connect. Automate. Deliver.
An API (Application Programming Interface) connection or integration allows data to automatically be pulled from and written to other data sources.
Any information that is available over an API can be used to build a response that is passed onto the user.
Think about it like this;
Account specific information & user validation
Communication with Google Sheet databases
Google Maps API for relevant location services
Submission of leads to a custom or public CRM
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Connect APIs for end-to-end process automation.
Around 60% of an agents time is spent searching through backend systems. Free up your agents by connecting your APIs to automate common actions, like checking order statuses, downloading receipts and password resets.
Let your customers browse your products directly in chat.
Connect Gotbot Ai to your product catalog to find products and guide buying decisions right when your customers want it most. Generate automated sales 24/7 or loop in your sales reps to close the deal.
Agent Hand over
Handoff complex cases and sales opportunities to agents seamlessly.
GotBot Ai integrates into your existing CRM/ERP/Call entre software. The GotBot Ai platform helps understands when a customer service agent is needed and loops them in with ease. Keep customer experiences exceptional, with seamless agent handoffs for key customer requests.