Automate responses across multiple

messaging services from a single dashboard.

Gotbot CustomCare automates responses and workflows across multiple messaging services like WhatsApp, SMS, Web-chat, Facebook, Facebook Messenger, Twitter,  WeChat, In-app and Instagram from a single dashboard.

 

 

Helping our clients with Acquisitions, Lead generation, On-boarding, Social Commerce,
Credit checks, Surveys and Customer Experience.

Enhanced Customer

Support

  • Unified customer interactions - Seamless human hand over

  • Persistent multi channel conversation platform

  • Instant customer engagement

  • Internal knowledge base

  • Natural Language Processing enabled

  • All messages in one simple dashboard

  • Real time training with relevant data

  • Branded, interactive mobile experiences for customer support

  • Seamless conversations across multiple channels

  • One-to-one interaction with businesses on their customer's favourite messaging apps

  • API integration into CRM's, ERP's, CMS & Telephony systems

  • Real time Reporting

Sales & Marketing

  • Sales and Marketing funnels

  • API integration into CRM, ERP, CMS and Telephony systems

  • Automated Credit Check's

  • Unified customer interactions

  • Persistent multi channel conversation platform

  • Instant customer engagement

  • Natural Language Processing enabled

  • All messages in one simple dashboard

  • Real time training with relevant data

  • Branded, interactive mobile experiences for customer support

  • Seamless conversations across multiple channels

  • One-to-one interaction with businesses on their customer's favourite messaging apps

  • Real time Reporting